Guides
Straight answers, written down
The questions landlords and managing agents actually ask, answered in plain English — no jargon, no sales pitch dressed as advice.
- Guide / Facilities managementHard FM vs soft FM: what's the difference?Facilities management splits into two halves: hard FM, which keeps the building itself working, and soft FM, which keeps the building pleasant to occupy. If you manage commercial property, the split decides what's statutory, what's discretionary, and where the real risk sits.Read the guide →
- Guide / Maintenance strategyWhat is planned preventative maintenance (PPM)?Planned preventative maintenance — PPM — is servicing buildings and plant on a schedule, before failure, instead of waiting for things to break. It's the difference between maintenance as a programme and maintenance as a series of emergencies.Read the guide →
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